Terms and Conditions

Terms and Conditions

1. Order Placement

Orders can be placed via our website, phone, or authorized channels. We reserve the right to accept or reject orders based on availability and other factors.

2. Pricing and Payment

All prices are inclusive/exclusive of applicable taxes and are subject to change without prior notice. Payments must be completed before delivery unless otherwise agreed.

3. Delivery

• Free delivery is available for orders within a 3 km radius of our Bangalore facility, subject to a minimum order value.

• Deliveries beyond 3 km will incur additional charges calculated based on the distance.

• Delivery typically occurs within 24 to 48 hours post-harvest to ensure freshness.

• Customers must provide accurate delivery details. Delivery failure due to incorrect information or unavailability may result in order cancellation or rescheduling with additional charges.

4. Product Quality

We guarantee fresh, high-quality microgreens grown using organic practices. Any quality concerns must be reported immediately for resolution.

5. Returns and Refunds

Customer satisfaction is paramount. Refunds or replacements are offered for verified product quality issues. Requests must be made within a specified timeframe post-delivery.

6. Subscription Service

Subscriptions renew automatically unless canceled prior to renewal. Customers can customize, pause, or cancel subscriptions with prior notice.

7. Liability

We are not responsible for any indirect or consequential damages from the use of our products or services.

8. Privacy Policy

Customer information is used solely for order fulfillment and will not be shared without consent.

9. Governing Law and Jurisdiction

These terms are governed by the laws of India and the State of Karnataka. Disputes shall be subject to the exclusive jurisdiction of Bangalore courts.

10. Modifications

We reserve the right to amend these terms at any time, with changes effective upon posting on our website.