Frequently Asked Questions (FAQ)

What are microgreens?

Microgreens are young edible greens harvested just after the first leaves develop. They pack a nutritional punch with intense flavors and vibrant colors, making them a healthy and tasty addition to meals.

How should I store my microgreens?

Store microgreens in a cool, dry place or in the refrigerator. Keep them in an airtight container or a sealed plastic bag with a dry paper towel to absorb excess moisture and maintain freshness.

What delivery areas do you serve?

We currently serve [insert specific delivery areas or regions here]. Please check our website or contact customer support for the latest delivery zones.

How does the subscription work?

Our subscription service delivers fresh microgreens to your doorstep at regular intervals—weekly, bi-weekly, or monthly—based on your chosen plan. You enjoy convenient, consistent access to healthy greens with flexible delivery options.

Are your microgreens organic?

Yes, our microgreens are grown using organic practices without synthetic chemicals or pesticides, ensuring the highest quality and safety.

Can I customize my subscription pack?

Yes, customers can customize their subscription pack according to their preferences and needs. Please get in touch with our support team to tailor your microgreens selection.

What if I'm not satisfied with my order?

Customer satisfaction is our priority. If you’re not happy with your order, please contact us immediately. We offer refunds, replacements, or other solutions to resolve any issues.

How quickly are microgreens delivered after harvest?

We deliver microgreens within 24 to 48 hours of harvest to ensure maximum freshness and nutritional value.

Do you offer one-time purchases?

Yes, we offer one-time purchase options apart from subscription plans. You can order fresh microgreens anytime without commitment.

Are microgreens safe for children and pregnant women?

Yes, our microgreens are safe for everyone when handled and stored properly. They're an excellent source of nutrients for growing children and expectant mothers. As always, wash them gently before consumption.

Still have questions?

Can't find the answer you're looking for? Our friendly customer support team is here to help. Please reach out to us via our contact page or customer support channels.